Description
Peora is a jewelry manufacturing company based in Southern California. Our specialty is Sterling Silver Jewelry with Gemstones. These unique one of a kind pieces are made by top artisans and feature exclusive designs.
 
Tax Policy
California state residents are subject to sales tax.
Standard Shipping: 3 to 9 business days: Free
Expedited shipping: 2 to 6 business days: $7.00
We offer a 30 day money back guarantee less $5 per item restocking fee to cover initial expenses of packaging and shipping. You may return any item for a refund or exchange if you are unsatisfied with your purchase for any reason within 30 days of purchase. All returns must have the original tag intact and returned in the original gift box. In order to return or exchange an item please e-mail support@peora.com or fill out the return form at peora.com to obtain an RMA # prior to sending your return.

We make every effort to inspect all items before shipping, however, if your item has arrived damaged or defective; please let us know right away.

We cannot be responsible for damage caused by misuse or mistreatment of jewelry. Jewelry is delicate and should be treated as such.

Our address for returns is:

Peora
Attn: Buy Returns
23441 Golden Springs Drive
Diamond Bar, CA 91765
Email: support@peora.com
We respond to e-mails daily M-F 8:00AM - 4:00PM PST except major holidays.

We at Peora strive to produce unique, quality jewelry at affordable prices. We are a small, close-knit company located in Southern California, dedicated to making your online jewelry shopping experience simple and enjoyable. We have a bright and highly qualified staff to ensure your order is handled with care and diligence.

We have been in the jewelry business for over 25 years. We began by selling diamonds at wholesale to local jewelry stores. When the World Wide Web began to explode in the late 1990’s, we built a new online jewelry store from the ground up to serve the new demand for online shopping. We have been expanding and modifying our collections ever since. We are always trying to evolve with the needs of our customers.

We aim to provide prompt service in all aspects. We ship all orders within one business day and answer all e-mail correspondence within one business day.

If you have any questions or concerns about any item, please do not hesitate to ask; our customer service team would be happy to assist you. Because we try to evolve with your needs in mind, please feel free to let us know if you have a suggestion to improve our products and/or services or if there is an item you would like which we do not make. We appreciate input from our customers.

From all of us at Peora, we thank you for taking the time to check us out here on Rakuten.com and hope to see you again soon.